Privacy Policy

1. Information We Collect

When you interact with our website, we may collect:

Personal Information

• Name
• Phone number
• Email address (if provided)
• Home address
• Project details or notes

Automatically Collected Information

• IP address
• Browser type
• Pages visited
• Time spent on our website

This information helps us improve our services and user experience.

2. How We Use Your Information

We use your information to:

• Respond to quote requests
• Contact you regarding your project
• Schedule appointments
• Provide customer support
• Send text updates or promotional messages when you separately choose to receive them
• Improve our website and marketing efforts

3. Communication & SMS Consent

Providing a phone number or submitting a quote request does not, by itself, enroll you in text messages. You may choose to receive service-related or promotional text messages through a separate, optional consent checkbox.

If you opt in, messages from TruLight San Antonio may include quote follow-ups, appointment reminders, project updates, and, when you separately select marketing consent, occasional offers. Consent to receive text messages is not a condition of purchase.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. You can also call us at (210) 817-7002.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing of Information

We respect your privacy.

• We do not sell, rent, or trade your personal information
• We may share information with trusted service providers only as needed to operate our business (e.g., CRM or scheduling tools)
• We may disclose information if required by law

Our service providers may process information only to help us deliver the service you requested. Text-message opt-in data and consent are excluded from this sharing and are not shared with third parties.

5. Data Security

We take reasonable steps to protect your information from:

• Unauthorized access
• Disclosure
• Misuse

However, no method of transmission over the internet is 100% secure.

6. Cookies & Tracking

Our website may use cookies or similar technologies to:

• Improve user experience
• Analyze website traffic
• Support advertising (such as Facebook or Google ads)

You can disable cookies through your browser settings if preferred.

7. Third-Party Services

We may use third-party tools such as:

• Advertising platforms (e.g., Facebook, Google)
• Analytics tools
• CRM or communication software

These services may collect data in accordance with their own privacy policies.

8. Your Rights

You have the right to:

• Request access to your personal information
• Request corrections or updates
• Request deletion of your data
• Opt out of communications

To make a request, contact us using the information below.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact: